Shipping policy

Shipping Policy

Last Updated: August 22, 2026

Thank you for shopping with us! We’re committed to making your shopping experience as smooth as possible. Please review our shipping information below.

Order Processing

Orders are typically processed within 1–3 business days after your order is placed.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, when tracking is available.

Shipping & Delivery Times

We offer worldwide shipping.

Estimated delivery times after processing:

  • United States: [5–12 business days]
  • United Kingdom: [5–12 business days]
  • Europe: [5–12 business days]
  • Canada: [6–14 business days]
  • Other International Destinations: [7–15 business days]

Please note that these are estimated delivery times and are not guaranteed. Delivery may occasionally take longer due to customs, holidays, severe weather, carrier delays, or other circumstances outside our control.

Shipping Cost

We currently offer FREE worldwide shipping on eligible orders.

Any applicable shipping charges will be clearly displayed at checkout before payment.

Order Tracking

When tracking is available, you will receive your tracking information by email after your order has been shipped.

Please allow some time for the carrier's tracking system to update after receiving your tracking number.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been processed or shipped.

We are not responsible for orders delivered incorrectly due to inaccurate or incomplete information provided by the customer.

Delayed Orders

Occasional shipping delays may occur due to customs processing, high order volumes, holidays, weather conditions, or carrier-related issues.

If your order is significantly delayed beyond the estimated delivery timeframe, please contact our customer support team and we will help investigate the shipment.

Lost or Damaged Packages

If your package arrives damaged, or you believe it has been lost in transit, please contact us at [your support email] with your order number and relevant details.

We will review the situation and assist you with the appropriate next steps.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, or other fees depending on the destination country.

Unless otherwise stated at checkout, customers are responsible for any applicable import duties, taxes, or customs fees charged by their local authorities.

Multiple Packages

In some cases, items from the same order may be shipped separately. If this happens, you may receive multiple packages and tracking numbers.

Contact Us

If you have any questions regarding your order or shipping, please contact us:

Email: [pupcoshop83@gmail.com]